Jobs Available at FLLS

Technology Training Coordinator

The Finger Lakes Library System, located at 1300 Dryden Rd. in Ithaca, NY is seeking a Technology Training Coordinator. FLLS serves 33 member libraries in the surrounding 5 counties.

Application Deadline: May 22nd, 2015.

Send cover letter, resume, and references to: Rex Helwig,    No phone calls please.

Finger Lakes Library System is an Equal Opportunity Employer.

Summary:  Provides Integrated Library System (ILS) technical support, ILS & Personal Computer (PC) training, assist member libraries with their ILS reports, create and maintains ILS documentation.  Provide backup to the other Computer Network Services personnel.

Essential Duties and Responsibilities:

Under the supervision of the CNS Manager

  • Provide technical support for all member library and System staff.
  • Assess training needs for member library and System staff.
  • Create a training curriculum based on needs assessment.
  • Execute training curriculum and maintain a database of training and attendees.
  • Train member library and System staff in the use of the ILS circulation management software and    applicable productivity software.  Issue Continuing Education (CE) certificates to training participants.
  • Assist with maintenance of ILS database.
  • Design and generate reports using the current/applicable report generation software including but not        limited to daily notice production.
  • Maintain, manage and schedule the Trainer’s Toolbox computer lab.
  • Travel in the System’s five county area required.
  • Act as recording secretary for meetings chaired by the CNS Manager.
  • Additional duties when assigned.

Other Skills and Abilities:

  • Good interpersonal, communication, organizational and prioritization skills.
  • Able to work well both independently and as part of a team.
  • Demonstrated ability to train others in a one on one or group environment.
  • Knowledge of libraries and library procedures desired.
  • Knowledge of Integrated Library System software desirable, Polaris Library Systems ILS preferred.
  • Knowledge and experience with current FLLS supported software (current Microsoft Operating Systems, Office, Camtasia, Remote Desktop, various Web browsers, Internet Explorer, Firefox, Google Chrome).
  • Must be able to lift a minimum of 50 lbs.

Education and/or Experience:

  • Associate’s Degree and 3+ years of relevant experience or 5 years computer and software support in a library environment.
  • New York State Driver’s License

Hours:  Full time (35 hours per week).  Some weekend and evenings may be required.

Specific schedule decided by supervisor.

Salary and Benefits – Starting salary $16.00 -$18.50 per hour based on experience.  Benefits include New York State Retirement, Health Insurance, Paid Vacation and Sick Time.


Jobs Available at Member Libraries & Affiliates

There are currently no job openings posted for member libraries.